First of all, your you need to have a domain name. If you do not have one yet, they can purchase one, for example at ovh.com. A .com name costs some € 5 / year. They are not required to purchase hosting service with their domain name.
Then, you must have access to the DNS zones from the domain name management interface. DNS means Domain Name System. Don’t worry, this is not too technical. Find the DNS zones in the Domain section of your domain admin panel. When you find that section, you have to create a type CNAME or CNAME record. In this record they will have to enter the following info:
domain name: your subdomain
address: the address of our app CMS: builder.create-my-apps.com
Here is an example of how it could look like (it depends on the domain admin panel):
You can either choose to use your domain name exclusively as a white-label interface, or choose a subdomain (this is an example of the format: subdomain.mydomain.com). You have to enter the name of your domain or subdomain. If you have the option, you should set the TTL to the minimum value. If you don’t have this option,they should not worry. It just helps their modifications to be taken into account more quickly.
To finish, you must connect to your account on our App Builder. Then you have to enter your domain name. If you are using the domain for your white label admin panel, you must enter your domain name; if you are using a subdomain, you have to enter that name. If the CNAME has not been configured correctly, you will receive an error message.
Then you must not forget to customize your admin panel by clicking on this icon on the right of the general menu at the top:
Please note also that the customizations you make with this process will only appear at their white label editor address, and not on our App Builder, that’s why you may notice that the changes disappear when you close the customization panel. These changes are saved to be displayed at the address of your white label editor.
If you were able to set the TTL to the minimum value, you should be able to access your white-label interface immediately by typing the name of your domain or subdomain into your web browser. If not, you should be able to access it within 24h.
Then, once you have built the application of your first client, you should create an access to the application for him and give him the link to your white label panel. Thanks to this the client will be able to manage his app on your client’s admin without knowing he is using our App Builder System.
After you have made all the settings, but also in case you need help, please contact our support team.
We need to unblock your domain or subdomain on our server before this works as described above.